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Cannot Select New Translation Provider When Sending Out Content for Translation

After using an account license key to install a new translation provider (LSP), it is not available for selection when sending out a new job for translation.

Possible Issue Explanation Solution
Your team profile was not updated to support sending content to the new translation provider (LSP).

The Connector uses profiles to define the set of users who can send out content for translation to a specific translation provider (LSP).

Note: Profiles also define the source-target pairs that users are allowed to send out for translation.

Ask your Adobe Experience Manager administrator to update the appropriate team profile to include the new translation provider. For detailed instructions, see Configuring Team Profiles.