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Lionbridge Connector Does Not Load

One or both of the following issues may cause the Lionbridge Connector not to load, or may cause only the Connector landing page to load, but the Connector does not run.

Possible Issue Explanation Solution
Configuration files are loaded from the InitConfig Lionbridge Connector local directory, and the user accessing this directory does not have read/write permissions. If you are trying to load configuration files from InitConfig Lionbridge Connector local directory, the user accessing this directory must have read/write permissions. For detailed configuration instructions, see Automatically Updating Your Connector Configuration.
The configuration files are pointing to an incorrect database location. Refer to the general log file for details. If there are database errors, such as all database statements are failing, or if there is a general communications link failure, the database may be incorrectly configured. Check the database strings in the configuration file.