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The Connector Does Not Process Returned Translations after Language Mapping Changes

Possible Issue Explanation Solution
Changes to language mapping occurred while content in the changed language was out for translation. After the translated content returns, the Connector does not process it.

The changes to language mapping changed the language reference path in CRX.

The Connector uses the page path to return translated content back to Adobe Experience Manager. If that page path is changed while content is out for translation, then the Connector cannot return the translated content to Adobe Experience Manager. For details, see Configuring Connector Languages.

Do not change the name of a language or delete a language if there is translation content in the Translation Queue, or if there are translation jobs in progress.

If this occurs accidentally, then resend the job with the new language name, and notify your translation provider that this replaces the previous job.