Using this Guide

Purpose of this guide

This guide describes everything you need to know to install and configure the Lionbridge Connector (“Connector”) for ServiceNow. It describes the delivery package contents, system requirements, installation instructions, and configuration procedures.

Recommendation: Review the user guide to fully understand the powerful features of the Connector.

Who should use this guide

This guide is intended for ServiceNow administrators and system integrators.

What you should already know

This document assumes that your company already has an installed instance of ServiceNow. It assumes that you have a strong working knowledge of ServiceNow features.

If Lionbridge is your company’s translation provider, it assumes that Freeway is already set up for your company.

How to find out more about the Lionbridge Connector for ServiceNow

For information on using the Lionbridge Connector to send and receive content for translation from ServiceNow, read the Lionbridge Connector for ServiceNow User Guide.

Documentation conventions

This guide uses the following conventions:

Convention Description
Bold Highlights screen elements such as buttons, menu items, and fields.
Courier Highlights input, file names, and paths.
Italics Highlights terms to emphasize, variables, or document titles.
> Indicates a menu choice. For example, “Navigate to Lionbridge Connector > Jobs > Create New.”