How the Connector Works with ServiceNow
The Lionbridge Connector (“Connector”) is an important part of the Lionbridge translation solution.
The Connector is installed on your system as an add-in to ServiceNow. Its functionality is displayed to the users as part of ServiceNow.
Your translation systems architecture might look like the configuration above. It may have additional content systems or translation providers, but the core concepts remain the same. If your translation provider is Lionbridge, it is accessed via Freeway.
During implementation, Lionbridge Connector Support works with you and your translation providers to configure and test the other elements of your translation solution, which are the connections to your translation providers' systems.