Before you begin to install the Lionbridge Connector for ServiceNow, please review the system requirements, described in System Requirements, and perform the following pre-installation procedures:

1. Setting Your System Date, Time, and Time Zone Correctly.

2. Optional step. If you have a firewall, you must configure your ports so that the Connector can communicate with the Lionbridge system. For details, see Configuring Network Settings for a Firewall.

3. Obtaining Clay Tablet Credentials.

Note: If you have already set up your Clay Tablet account, you can skip this step. Ensure that you know your account credentials.