Before you begin to install the Lionbridge Cartridge (Cartridge) for Salesforce Commerce Cloud, please review the system requirements, described in System Requirements, and perform the following pre-installation procedures:

• Setting Your System Date, Time, and Time Zone Correctly.

• Create a new Zendesk support ticket to notify Lionbridge Connector Support that you need a Clay Tablet account for the Connector. For detailed instructions, see How to Contact Lionbridge Connector Support.

The Lionbridge Connector Support team will notify you when your Content API account is created. This account uses your Zendesk credentials.

• Ensure that at least one translation provider is associated with your account.
• Ensure that you can reference the app, guard, and FormModel scripts.
• If you are not using the controller-based version of the code, you must import the Sitegenesis Storefront Controller Cartridges. It is not necessary to reference the Sitegenesis Storefront Controller cartridge in the cartridge path.