|Lionbridge Connector Does Not Load||
The Lionbridge Connector does not load, or only the Connector landing page loads, but the Connector does not run.
|License Keys not Displayed||
In the LSP & Keys page, in the LSP and License Keys section, the license keys are not displayed or available selection after clicking Retrieve next to the License Key field.
|Search Agents Are Not Displayed||
|The Connector Does Not Send Out Submitted Jobs or Return Translated Content||The Connector does not process any jobs and one or all of the Connector chains is red.|
|The Connector Does Not Send Out Submitted Jobs||The Connector does not process any jobs and the Upload Service chain is red.|
|The Translation Provider Does Not Receive Content in New or Custom Languages||The Connector successfully sends content for translation in new or custom languages but it does not reach the translation provider.|
|The Connector Does Not Process Returned Translations after Language Mapping Changes||Changes to language mapping occurred while content in the changed language was out for translation. After the translated content returns, the Connector does not process it.|
|Job Submitted for Translation Is Missing Some Strings||The Connector successfully sent the job to the LSP, but some of the source content is missing from the job and it was not sent.|
|Cannot Select New Translation Provider When Sending Out Content for Translation||After using an account license key to install a new translation provider (LSP), it is not available for selection when submitting a new job.|
|New Target Language Is Not Available When Sending Out Content for Translation||After configuring a new target language, it is not available for selection when submitting a new job.|
|Adobe Experience Manager Service Authentication||
If you are using Adobe Experience Manager 6.3 or higher with versions 3.2.0 and higher of the Connector, the following problems may occur:
|Freeway Analysis Codes not Displayed when Sending Out Content for Translation||The add-on for Lionbridge Freeway is installed, and Freeway analysis codes specified, but they are not displayed or available for selection when sending out content for translation.|
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